This Privacy Policy (referred to as the "Policy") governs how we, PT Pitjarus Teknologi, collect and process your data in Our Services (as defined below). We are committed to the high protection of your Personal Data (as defined below). We are responsible for upholding data management principles with full integrity, making the security of your Personal Data our top priority. This Policy applies to all users of the Services accessing through websites, mobile applications, and any other platforms we manage (collectively referred to as the "Platform"), including any third parties collaborating with us unless specified in a separate privacy policy.

By using the Services, you acknowledge that you have agreed to and are bound by the provisions in this Policy. Therefore, we encourage you to read this Policy to ensure that you understand how we handle your Personal Data.

  • Personal Data: Means data about an identified or identifiable individual, either directly or indirectly.
  • Information: Means data, facts, or explanations that contain value, meaning, and messages, visible, audible, or readable, presented in various packaging and formats in line with the development of information and communication technology, either electronic or non-electronic.
  • Applicable Law: Means all laws, regulations, policies, ordinances, approvals, licenses, or requirements from any court, administrative body, authority, or any supervisory body applicable from time to time.


The scope and types of Personal Data about you that we will process concerning your use of the Services by you (as applicable, depending on the context or circumstances of the collection and the nature of the Services used or transactions conducted):

  • Data related to your activities during the use of the Services, including but not limited to terms you search, views and interactions with content, input activities and transaction processes, individuals communicating or sharing content with you, activities on Third-Party sites and applications (as defined below) using our Services.
  • Location Data: We collect information about your location when you use our Services. Your location can be determined with various levels of accuracy using GPS, IP address, sensor data from your device, information about nearby devices, such as Wi-Fi access points, cellular towers, and Bluetooth-enabled devices.

For example, you can enable or disable the location of an Android device using the device settings app. We use various technologies to collect and store information, including cookies, local storage, such as web browser storage or app data cache, databases, and server logs.


We may collect your Personal Data through various means, including:

  • Through the Platform, browser, and devices you use.
  • Information we collect includes a unique ID, browser type and settings, device type and settings, operating system, mobile network information including operator name and phone number, and application version number. We also collect information about your application, browser, and device interactions with our Services, including IP address, error reports, system activity, as well as the time, date, and URL of your requests.

We collect this information when you access our website.


Regarding your collected Personal Data, we may use it for the following purposes or other purposes permitted by Applicable Law ("Purpose"):

  • Informing you about activities that occur on our Platform or other platforms/systems connected to our Platform.
  • Interacting directly with you and notifying you of any updates or changes to the Services.
  • Sending you information related to the use of the Services.
  • Conducting maintenance, improvements, troubleshooting, development to meet your needs and preferences.
  • Monitoring, understanding, and analyzing your activities and behaviors.
  • Providing assistance or resolving complaints related to operational issues that occur on the Services.
  • Generating statistical information and analytical data for testing, research, analysis, product development purposes.
  • Complying with all obligations under Applicable Law, including but not limited to responding to requests, investigations, or directives from any government member.
  • Assisting in improving the security and reliability of our Services. This includes detecting, preventing, and responding to fraud, abuse, security risks, criminal activities, or misuse of our Services, technical issues that may harm PT Pitjarus Teknologi, our users, or the public, and ensuring the security of our IT systems, architecture, and networks.

Other purposes that we inform you of, and/or as required by Applicable Law, as we will obtain your consent.

We use various technologies to process your Personal Data for the Purposes mentioned above. We use an automated system that analyzes your content to provide things like personalized search results or other features tailored to how you use our Services. We also analyze your content to help us detect misuse such as spam, malware, and illegal content.

We may combine the information we collect in our Services across all your devices for the Purposes described above. Depending on your account settings, your activities on other sites and apps may be associated with your Personal Data to improve the Services.

Your Personal Data will be stored for the necessary period to achieve the Purpose.


We will not disclose, provide access, share, and/or disseminate your Personal Data without your consent unless otherwise specified in this Policy. We will only disclose your Personal Data to third parties (i) based on your consent or (ii) if permitted or required by Applicable Law or (iii) instructed by authorized government, or (iv) based on a court order (as relevant).

In addition to as provided in this Policy, we may disclose, provide access, and/or share your Personal Data if we have obtained your consent for the relevant disclosure. If you give your consent to us to disclose your Personal Data to a third party, you authorize us to disclose and transmit that data to the selected third party, and you release us from any consequences arising from the processing of your Personal Data by that third party. We suggest you check and understand the privacy policies enforced by each third party where your Personal Data has been agreed to be provided.

We will not sell or rent your Personal Data to any party.


To protect your Personal Data, we implement international standards of Information Security Management Systems based on ISO 27001 as a tool to establish a security system for the confidentiality, integrity, and availability of data. Therefore, our employees are trained to understand and adhere to ISO 27001 when processing your Personal Data.

We also continually strive to enhance the security of your Personal Data by using the latest technology and complying with applicable regulations to meet the expectations of relevant parties and ensure sustainable quality improvement. Furthermore, we prioritize the protection of your Personal Data by employing the highest standards to secure it.

While we will make efforts to safeguard your Personal Data, we cannot guarantee the integrity and accuracy of the Personal Data you provide over the internet, considering that the transmission of information over the internet is not entirely secure. You are responsible for maintaining the confidentiality of your account, and you should always ensure and be accountable for the security of the devices you use.


We may review and change this Policy from time to time at our discretion. If there are changes to this Policy, we will provide notice to you through notices published on the Platform and/or website. You acknowledge and agree that you are obliged to review this Policy from time to time to know the latest conditions or information about the processing of your Personal Data through our Platform.


If you have questions about the processing of your Data or other questions related to this Policy, please contact us via email: [email protected].


The Pitjarus Website website located at is a copyrighted work belonging to PT Pitjarus Teknologi. Certain features of the Site may be subject to additional guidelines, terms, or rules, which will be posted on the Site in connection with such features.

All such additional terms, guidelines, and rules are incorporated by reference into these Terms.

These Terms of Use describe the legally binding terms and conditions that oversee your use of the Site. BY LOGGING INTO THE SITE, YOU ARE BEING COMPLIANT THAT THESE TERMS and you represent that you have the authority and capacity to enter into these Terms. IF YOU DISAGREE WITH ALL OF THE PROVISION OF THESE TERMS, DO NOT USE THE SITE.

Access to the Site

Subject to these Terms. Company grants you a non-transferable, non-exclusive, revocable, limited license to access the Site solely for your own personal, noncommercial use.

Certain Restrictions. The rights approved to you in these Terms are subject to the following restrictions: (a) you shall not sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Site; (b) you shall not change, make derivative works of, disassemble, reverse compile or reverse engineer any part of the Site; (c) you shall not access the Site in order to build a similar or competitive website; and (d) except as expressly stated herein, no part of the Site may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means unless otherwise indicated, any future release, update, or other addition to functionality of the Site shall be subject to these Terms.  All copyright and other proprietary notices on the Site must be retained on all copies thereof.

Company reserves the right to change, suspend, or cease the Site with or without notice to you.  You approved that the Company will not be held liable to you or any third-party for any change, interruption, or termination of the Site or any part.

No Support or Maintenance. You agree that the Company will have no obligation to provide you with any support in connection with the Site.

Excluding any User Content that you may provide, you are aware that all the intellectual property rights, including copyrights, patents, trademarks, and trade secrets, in the Site and its content are owned by Company or Company's suppliers. Note that these Terms and access to the Site do not give you any rights, title or interest in or to any intellectual property rights, except for the limited access rights expressed in Section 2.1. Company and its suppliers reserve all rights not granted in these Terms.

Third-Party Links & Ads; Other Users

Third-Party Links & Ads. The Site may contain links to third-party websites and services, and/or display advertisements for third-parties.  Such Third-Party Links & Ads are not under the control of Company, and Company is not responsible for any Third-Party Links & Ads.  Company provides access to these Third-Party Links & Ads only as a convenience to you, and does not review, approve, monitor, endorse, warrant, or make any representations with respect to Third-Party Links & Ads.  You use all Third-Party Links & Ads at your own risk, and should apply a suitable level of caution and discretion in doing so. When you click on any of the Third-Party Links & Ads, the applicable third party's terms and policies apply, including the third party's privacy and data gathering practices.

Other Users. Each Site user is solely responsible for any and all of its own User Content.  Because we do not control User Content, you acknowledge and agree that we are not responsible for any User Content, whether provided by you or by others.  You agree that the Company will not be responsible for any loss or damage incurred as the result of any such interactions.  If there is a dispute between you and any Site user, we are under no obligation to become involved.

You hereby release and forever discharge the Company and our officers, employees, agents, successors, and assigns from, and hereby waive and relinquish, each and every past, present and future dispute, claim, controversy, demand, right, obligation, liability, action and cause of action of every kind and nature, that has arisen or arises directly or indirectly out of, or that relates directly or indirectly to, the Site. If you are a California resident, you hereby waive California civil code section 1542 in connection with the foregoing, which states: "a general release does not extend to claims which the creditor does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or her must have materially affected his or her settlement with the debtor."


Company respects the intellectual property of others and asks that users of our Site do the same.  In connection with our Site, we have adopted and implemented a policy respecting copyright law that provides for the removal of any infringing materials and for the termination of users of our online Site who are repeat infringers of intellectual property rights, including copyrights.  If you believe that one of our users is, through the use of our Site, unlawfully infringing the copyright(s) in a work, and wish to have the allegedly infringing material removed, the following information in the form of a written notification must be provided to our designated Copyright Agent:

  • your physical or electronic signature.
  • identification of the copyrighted work(s) that you claim to have been infringed.
  • identification of the material on our services that you claim is infringing and that you request us to remove.
  • sufficient information to permit us to locate such material.
  • your address, telephone number, and e-mail address.
  • a statement that you have a good faith belief that use of the objectionable material is not authorized by the copyright owner, its agent, or under the law; and
  • a statement that the information in the notification is accurate, and under penalty of perjury, that you are either the owner of the copyright that has allegedly been infringed or that you are authorized to act on behalf of the copyright owner.

Please note that any misrepresentation of material fact in a written notification automatically subjects the complaining party to liability for any damages, costs and attorney's fees incurred by us in connection with the written notification and allegation of copyright infringement.


These Terms are subject to occasional revision, and if we make any substantial changes, we may notify you by sending you an e-mail to the last e-mail address you provided to us and/or by prominently posting notice of the changes on our Site.  You are responsible for providing us with your most current email address.  In the event that the last e-mail address that you have provided us is not valid, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice.  Any changes to these Terms will be effective upon the earliest of thirty (30) calendar days following our dispatch of an email notice to you or thirty (30) calendar days following our posting of notice of the changes on our Site.  These changes will be effective immediately for new users of our Site.  Continued use of our Site following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes. Dispute Resolution. Please read this Arbitration Agreement carefully. It is part of your contract with the Company and affects your rights.  It contains procedures for MANDATORY BINDING ARBITRATION AND A CLASS ACTION WAIVER.

Electronic Communications. The communications between you and Company use electronic means, whether you use the Site or send us emails, or whether Company posts notices on the Site or communicates with you via email. For contractual purposes, you (a) consent to receive communications from Company in an electronic form; and (b) agree that all terms and conditions, agreements, notices, disclosures, and other communications that Company provides to you electronically satisfy any legal obligation that such communications would satisfy if it were be in a hard copy writing.

Entire Terms. These Terms constitute the entire agreement between you and us regarding the use of the Site. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. The section titles in these Terms are for convenience only and have no legal or contractual effect. The word "including" means "including without limitation". If any provision of these Terms is held to be invalid or unenforceable, the other provisions of these Terms will be unimpaired and the invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law.  Your relationship to Company is that of an independent contractor, and neither party is an agent or partner of the other.  These Terms, and your rights and obligations herein, may not be assigned, subcontracted, delegated, or otherwise transferred by you without Company's prior written consent, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void.  Company may freely assign these Terms.  The terms and conditions set forth in these Terms shall be binding upon assignees.

Your Privacy. Please read our Privacy Policy.

Contact Information

Address: Jalan H. Bori No. 20A, RT. 004 / RW. 008, Jatiasih, Kota Bekasi, Jawa Barat 17423, Indonesia.

Email: [email protected]